Elowen – Women’s Wool Coat with High Collar

Q: How do I choose the right size?

All Lomiea items follow standard sizing . If you are between sizes or prefer a more relaxed fit, we recommend choosing one size up . When available, the size chart on each product page can help you make the right choice.

Q: How long does shipping take and is it free?

We offer free standard shipping on all orders. Orders are typically processed within one to two business days , from Monday to Friday. Once shipped, delivery usually takes between five and nine business days. In total, you can expect your order to arrive within six to eleven business days .

Q: What is your return policy?

We offer a 30 day money back guarantee on eligible items. Returned products must be unused, in their original condition, and include all original packaging. To begin a return, simply contact our customer support team at info@lomiea.com . We do not charge any restocking fees. If an item arrives damaged or defective, we will cover the return shipping costs once clear photos have been provided.

Q: Which payment methods do you accept?

We accept payments through Shopify Payments , including major credit and debit cards such as Visa, Mastercard, American Express, and Maestro. You can also pay using Apple Pay , Google Pay, or Shop Pay for a faster checkout experience. Local payment methods such as BLIK and Bancontact are also available.

Q: How can I contact you?

If you have any questions, you can reach us by email at info@lomiea.com . Our customer support team is available Monday to Friday from 9:00 AM to 4:30 PM (GMT+1 ). Due to high support volume, please allow up to 12 hours for a response.

LOMIEA

About us

At Lomiea, clothing is personal. Each piece is chosen to carry meaning and become part of your story, not just something you wear once.

We focus on timeless pieces made for real life, designed to bring comfort, confidence, and lasting quality every day.

Do you have any questions? We are here for you.

Frequently Asked Questions

How do I choose the right size?

All Lomiea items follow standard sizing. If you are between sizes or prefer a more relaxed fit, we recommend choosing one size up. When available, the size chart on each product page can help you make the right choice.

How long does shipping take and is it free?

We offer free standard shipping on all orders. Orders are typically processed within one to two business days, from Monday to Friday. Once shipped, delivery usually takes between five and nine business days. In total, you can expect your order to arrive within six to eleven business days.

How can I track my order?

As soon as your order is on its way, you will receive a shipping confirmation email that includes a tracking number. This allows you to follow your package and stay updated on its journey.

What is your return policy?

We offer a 30 day money back guarantee on eligible items. Returned products must be unused, in their original condition, and include all original packaging. To begin a return, simply contact our customer support team at info@lomiea.com. We do not charge any restocking fees. If an item arrives damaged or defective, we will cover the return shipping costs once clear photos have been provided.

Which payment methods do you accept?

We accept payments through Shopify Payments, including major credit and debit cards such as Visa, Mastercard, American Express, and Maestro. You can also pay using Apple Pay, Google Pay, or Shop Pay for a faster checkout experience. Local payment methods such as BLIK and Bancontact are also available.

How can I contact you?

If you have any questions, you can reach us by email at info@lomiea.com. Our customer support team is available Monday to Friday from 9:00 AM to 4:30 PM (GMT+1). Due to high support volume, please allow up to 12 hours for a response.

Free shipping

Enjoy free shipping on every order. You can track your order at any time using your personal tracking number.

Excellent customer service

Our customers are always our top priority, exactly as it should be.

30-day return policy

If for any reason you’re not completely satisfied, we offer a 30-day return policy on all orders.

Elowen – Women’s Wool Coat with High Collar

Chic warmth with effortless flow this wool coat defines everyday sophistication

Benefits:

Frequently Asked Questions